Welcome to House of Aanvi. By accessing or using our website (www.houseofaanvi.com) and services, you agree to abide by the following Terms & Conditions. Please read them carefully before making a purchase.
1. Amendments to Terms & Conditions
House of Aanvi reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice. Changes will become effective once updated on this website. We encourage you to review this page periodically to stay informed.
2. Online Account & Responsibility
· Registered users must log in with their email ID and password to access certain services.
· You are solely responsible for maintaining the confidentiality of your login credentials.
· Any order placed through your account will be considered as valid and authorized by you.
3. Terms of Operations
· House of Aanvi reserves the right to suspend, cancel, or discontinue any of its services at any time without prior notice.
· Outstanding orders will either be fulfilled or refunded.
· We may refuse service to anyone at our discretion, without assigning a reason.
· House of Aanvi will not be liable for any damages resulting from the use or inability to use the website.
4. Warranty & Liability
· House of Aanvi is not liable for any damages arising from the use of products purchased.
· We are not responsible for delays or non-performance caused by circumstances beyond our reasonable control (including logistics delays, natural calamities, strikes, etc.).
5. Copyright & Intellectual Property
· All content on this website (including images, text, graphics, product designs, and layouts) is the property of House of Aanvi and is protected under applicable copyright and intellectual property laws.
· You may not copy, reproduce, distribute, publish, display, or commercially exploit any content without prior written permission from House of Aanvi.
6. Damaged Products
· Every saree is carefully quality-checked before dispatch. However, in rare cases, if a product is damaged during transit:
o Please email us at contact@houseofaanvi.com with a picture of the damaged product within 3 days of delivery.
o We will arrange a replacement of the same or similar product, subject to stock availability.
o Damage claims raised after 3 days of delivery will not be entertained.
Please refer Return and Exchange Policy for more details.
7. Missed Delivery & Re-shipment
· Our logistics partners make up to three delivery attempts.
· If the order is not accepted, it will be returned to us.
· Re-shipment can be arranged at your request for an additional ₹250.
· For Cash-on-Delivery (COD) orders returned to us, re-shipment will only be processed after you make the payment online (including shipping charges).
At House of Aanvi, we strive to give you not just a saree but an experience — woven with trust, tradition, and transparency.